- DETAIL INFO
• 실제 컬러는 제품 상세 사진을 확인해주시기 바랍니다.
Shell : Cotton 100%
Lining : Cotton 100%
두께감 : 적당한 편
비침 : 없음
촉감 : 적당한 편
무게 : 적당한 편
사이즈 : 정사이즈
안감 : 없음
신축성 : 없음
• SIZE Tip!
· 모자 형태 유지를 위해서 전문세탁점 세탁을 권장합니다.
· 세탁시 형태 변형에 유의하세요
· 물에 오래 담가두지 마세요 (금속 부자재 주의)
- • SIZE(CM) FREE
머리 둘레 - 56
챙 길이 - 6.5
측면 높이 - 15.5
- SHIPPING & SERVICE
- [PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted
- Shipping method: EMS- Shipping Area: Worldwide
- Delivery time: 7-10 business days from payment (Same day shipping is not available)
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
1) EMS rates (automatically calculated)
2) Shipping bound for the US, Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongol, Myanmar, Vietnam, Singapore, Cambodia, Thai, and the Philippines:
Shipping bound for other destinations: EMS rates are automatically calculated and charged
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
- EXCHANGE & REFUND
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
Return shipping costs on exchanged goods are at the purchaser’s expense but shipping fee for any return caused by our fault will be paid by the company.
Items returned from a different country may incur additional charges or be delayed by customs. You can return using any secure means but we may not accept liability.
The original shipping charges will not be refunded.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number,
and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff.
Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact.
The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company.
However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.
The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.